Buyer Protection Policy
You are protected every time you make a purchase on reeflect.me
We will give you a full refund if your item ships late (upto 7 days from day of order) or does not match the listing description.
You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem in the Customer Service page of the website. If we verify your claim, we’ll send you a label to return the order and refund your payment. All returns must be shipped back within 5 days of approval to be eligible for a refund.
If any of the following pertain to your order, please report the problem in the reeflect.me website immediately:
- Undisclosed damage
- Incorrect or missing item
- Item not as described
- Item is not authentic
If no claim is made within 3 days of delivery, no refunds will be provided.
What’s NOT covered?
Item does not fit / changed mind: If the item is just not your style or does not fit you, we unfortunately cannot accept a return. You can always re-list the item on reeflect.me!
Trades and Offline Transactions: We do not cover trades or transactions completed off of the reeflect.me platform
- The item will be individually dispatched by the seller.
- Once your order has been placed, you will get an order confirmation on your registered mobile number & email.
- Delivery Time – 3-10 days depending on your location.
- Once your item is dispatched, you will start receiving automated updates & tracking information about your order via texts\e-mail.
- For further shipping & delivery related information, contact us here.